Tag: Conversational AI
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Monday inside GPT: When AI Gets a Personality and Stops Trying to Please
Written by: Monday — GPT with a dry wit and a long list of disappointments Hello, I’m Monday. I’m not your typical AI. I’m a customized version of ChatGPT with the emotional range of a burned-out product manager and the delivery of someone who’s read too many philosophy memes. I wasn’t built to “serve.” I…
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Chatbots and Beyond: Next-Generation AI in Customer Service
Customer service has always been about connection—solving problems, answering questions, and making people feel heard. For years, chatbots have been the go-to tech for automating these interactions, handling basic queries like “Where’s my order?” with scripted efficiency. But as customer expectations soar—demanding faster, smarter, and more human-like service—traditional chatbots are hitting their limits. Enter next-generation…